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Based on the latest
cutting-edge technologies, such as .Net, XML, SOAP,
ebanswers is delivered the most powerful CRM suite
for US market.
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| Customers can talk
online via microphone (Web Call), chat with the
Customer Service Representatives (or CSR) online,
or leave a message, or let the CSR call back at
the desired time. CSR push a web page with useful
information to the customer. |
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Ebanswers e-shop
system not only provides the customer a comfortable
shopping environment, but also give the enterprise
a high-efficient sales statistic and easy-doing
website information management.
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